TAP Feed
Public pages for discovering ambassadors, group conversations, content, and events.
90-day availability
Status Page
Components
5 services monitored
Community
Online communities where members connect, exchange messages, explore content, and attend events.
90-day availability
Dashboard
Administrative workspace for managing communities, ambassadors, chats, content, events, and platform settings, with engagement reporting.
90-day availability
API
Backend service supporting the dashboard, communities, widgets, and ambassador application.
90-day availability
Mobile Application
Mobile application for ambassadors to manage their profiles, exchange messages, and receive notifications.
90-day availability
What is Happenning
Major impact
Resolved
TAP pages unavailable following deployment
Affected: TAP Feed
Prospects could not access TAP pages following an incomplete deployment.
Major impact
Resolved
Some ambassador conversations were hidden
Affected: TAP Feed
Some ambassadors could not see previous conversations following changes to FAQ assignments. A hotfix restored conversation visibility.
Minor impact
Resolved
Ambassador country settings could not be updated
Affected: TAP Feed and Mobile Application
Ambassadors could not change the country in their profile settings.
Minor impact
Resolved
Dashboard ambassador list incomplete
Affected: Dashboard
A pagination issue prevented administrators from viewing and managing ambassadors beyond the first page of the list. A hotfix restored the list.
Minor impact
Resolved
Some ambassador profiles failed to load
Affected: TAP Feed
Some prospects could not open ambassador profiles or start conversations when profile information was incomplete. An additional validation check restored access to affected profiles.